Managed Application Services

Malfunctions, failures, stops and irrelevance of critical business apps can result in significant money losses, alienate users, undermine clients’ trust and cause complete disarray in business processes and data.

For 10 years, CodeByte has been delivering software solutions and services that allow its customers to develop and run available, high-performing and business-relevant applications and keep their workflows smooth and efficient. With the expertise gained, we’re ready to take responsibility for comprehensive, tailored and efficient management of your apps.


  • Experience in complex heterogeneous IT environments.
  • Established practices of problem solving.
  • Strategic partnerships with Microsoft, IBM, Amazon, Oracle, Magento, Pimcore, Salesforce, ServiceNow and more tech leaders.
  • An international help desk.
  • Attention to the specific needs and goals of businesses.
  • Flexible cooperation.


We have a record of successful management and upgrade of multiple enterprise-level solutions.

Industry expertise:

  • Manufacturing
  • Healthcare
  • Retail and eCommerce
  • Banking
  • Professional services
  • Telecommunications, etc.

Business process expertise:

  • Supply chain and procurement management
  • Financial management
  • Sales management
  • Customer service management
  • Marketing campaigns management, and more.


Our offering  comprises a comprehensive portfolio of services around application monitoring, problem tackling, system availability and reliability management, continuous app refinement and help desk provision. All services can be mixed and matched according to the specific needs of the business.

Application monitoring and performance management

Retaining responsibility for app performance management, CodeByte’s team executes a wide range of monitoring activities to keep an eye on all critical metrics, such as response time, transaction completion, message queue exceeds and detect and resolve potential dangers before they cause any serious process disruption or damage UX.

Application Security

CodeByte’s security experts implement monitoring and testing activities to prevent any breaches to your data due to application vulnerabilities.


The established transition plan helps us to ensure a smooth adoption of responsibility. We always start cooperation implementing 4 important steps:


Software quality assessment

Every project starts with comprehensive quality assessment (implemented by us, the customer or a third-party vendor) of the applications we’re to serve. By that we estimate the actual state of the applications, to focus more on their pain points, plan more effective and relevant service scope and decide on best KPIs to further track improvements in application operations.


Knowledge transfer

We take time to thoroughly understand your application. ScienceSoft’s team investigates existing technical and functional app specifications and code documentation, mines business rules directly from software code and communicates with your employees.


Service planning and SLA preparation

We discuss in detail the service scope in accordance your needs. To keep the process clear and avoid any disruptions/blind spots in it, together, we allocate responsibilities, establish benchmarks against which performance will be measured, choose appropriate communication tools, define reporting timetable, and decide on the data security level.


Responsibility transfer

We take over the agreed scope of responsibility and start to carry out the planned services.


You start with an agreed monthly subscription fee for our managed application services. All major enhancements will be discussed and estimated individually.

Let Us Take Care of Your Apps

Get the best of your applications with professional help of CodeByte’s team.

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